Free Poppy Pot (pot code 1356)

If you spend £59 or more on full-priced flowerpots at the Pottery, online or over the phone you will qualify for a free Poppy Pot (worth £20), 
If you are ordering online, please add the poppy pot to your order and continue to check out, the pot will only appear free at the review order stage.
The Poppy Pot will be delivered with your order and cannot be sent to a separate address.
Offer limited to one pot per order - no matter the quantity.
The offer cannot be used in conjunction with any other offer.
Offer is subject to availability.  If we run out of stock of the Poppy Pot we will substitute it for a pot of equal worth.
Previous purchases are not eligible for this offer.
The Poppy Pot (pot code 1356) measures 19cm high x 20cm wide.
The offer does not apply to purchases of reduced priced pots including ‘seconds’ and ‘pot luck’ flowerpots.
The offer starts on 5th July 2017 and ends on 31st July 2017.

The English Home Garden - Personalised Sweetheart Pot

Offer includes: 1 x Sweetheart Pot (675), 3 word inscription, and free delivery. 

Sweetheart Pot meaures: 26cm high x 31cm wide

Offer begins 5th July 2017. The offer is for free delivery to mainland UK only, excluding Scottish Highlands. Free delivery only applies to this pot. You will be charged £29.50 if you add anything to your order. Please allow 4-8 weeks for delivery. The offer is only valid on Sweetheart Pot (code 675). The offer canno tbe extended to any other flowerpot. Offer canno tbe used in conjunction with any other offers. Offer is availabe online. Limited availability. Previous purchases are not eligable for this offer. Offer ends Monday 31st July 2017.

Free Poppy Pot (pot code 1356) as Featured in Country Gardener Magazine - June 2017 

If you spend £40 or more on full-priced flowerpots at the Pottery, online or over the phone you will qualify for a free Poppy Pot (worth £20), when quoting Country Gardener.
If you are ordering online, you will only qualify for a free Poppy Pot if you quote Country Gardener in the Discount Code and click “Add the Discount Code”. 
The Poppy Pot will be delivered with your order and cannot be sent to a separate address.
Offer limited to one pot per order - no matter the quantity.
The offer cannot be used in conjunction with any other offer.
Offer is subject to availability.  If we run out of stock of the Poppy Pot we will substitute it for a pot of equal worth.
Previous purchases are not eligible for this offer.
The Poppy Pot (pot code 1356) measures 19cm high x 20cm wide.
The offer does not apply to purchases of reduced priced pots including ‘seconds’ and ‘pot luck’ flowerpots.
The offer starts on 18th May 2017 and ends on 30th June 2017.

T&Cs for Special Offer Promotions featured in Magazines, Newspapers and Emails - 2017

The offers are only applicable to customers who can quote the origin of the offer. Eg What magazine it features in.

Free delivery offer applies to mainland UK only, excluding Scottish Highlands.

Pairs of pots must be delivered to the same address on mainland UK.

Offer cannot be used in conjunction with any other offers.

Offer is subject to availability.

Previous purchases are not eligible for this offer.

The offer end date is dependent on the origin of the offer and can be found in the publication or email.

The offer is only valid on the pot featured in the publication or email.

 Some offers are only valid on telephone orders and are not available online.

Free delivery between Monday-Friday only. 

DELIVERY

Our delivery charge of £29.50 applies to all orders no matter the size or quantity of pots and is for mainland UK addresses only.  However, we can quote for offshore or overseas delivery - please email orders@whichfordpottery.com or telephone us on +44 (0) 1608 684416.

The charge of £29.50 is for standard delivery between Monday-Friday. If you would like your pots delivered on a Saturday there will be a surcharge. 

We aim to hold sufficient stocks. If we are temporarily out of stock of the item(s) of your choice we will contact you with an anticipated delivery date.

We will start despatching orders as soon as possible, however if you would like your pots urgently please let us know.

Our flowerpots are incredibly robust, but we want to be sure they are handled with care so wherever possible we deliver the pots ourselves, otherwise we use a reliable carrier.

FLOWERPOTS & CROCKERY

Being handmade, every item is unique. We endeavour to make items to the sizes listed in the catalogue, but the nature of the raw clay and the handmaking process may result in variations in size, shape and decoration.

We prepare our own clay, so our terracotta flowerpots all carry a 10 year frostproof guarantee against lamination in the frost. 

GLAZEWARE 

Unfortunately our glazeware does not carry a 10 year frostproof guarantee. Whilst our clay carries a 10 year frostproof guarantee, the glazes we use do not.

RETURNS

In the unlikely event of you being unhappy with your purchase, we will give a full refund if the items ordered are returned to us undamaged with 14 days of delivery.

PROTECTING YOUR CARD PAYMENT DETAILS 

We use a well-known secure payment platform company Sage Pay, which is approved by our Bank to process your order. Any card details given by you are not stored on the server or in any email format. You will receive a confirmation of your order by email.

GENERAL TERMS AND CONDITIONS OF SALE 

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Whichford Pottery's relationship with you in relation to this website.

The term 'Whichford Pottery' or 'us' or 'we' refers to the owner of the website - Whichford Pottery Ltd - whose registered office is Whichford, Shipston on Stour, Warwickshire CV36 5PG. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website's shopping basket uses cookies to track the contents of your basket. We do not record or store any other information

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

ORDERING ONLINE

The price shown is for the flowerpot only. The price of the Goods to UK based Buyers shall be in £GBP at the level stipulated on the Website. The total purchase price, including VAT will be displayed in the Buyer's shopping cart prior to confirming the order. 
Photographs of planted up pots are purely illustrative. 

After the order is received the Seller shall confirm to the Buyer the details, description and price for the Goods. Payment of the price must be made in full before despatch of the Goods by the Seller.

Goods supplied to buyers from outside mainland UK will have provided to them a separate price estimate to include delivery, as part of the order acceptance process. Buyers from outside the UK will be responsible for obtaining any relevant import licence and for payment of any import charges and customs duties. The Seller warrants that the Goods will at the time of despatch correspond to the description given by the Seller. Except where the Buyer is dealing as a Consumer, all other warranties, conditions, or terms relating to fitness for purpose, merchantability or condition of the Goods, whether implied by Statute, common law or otherwise are excluded, and the Buyer is satisfied as to the suitability of the Goods for the Buyer's purpose.

CANCELLATION AND RETURN

Where a specific delivery date has been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date or receive a full refund. The Seller shall use its reasonable endeavours to meet any date agreed for delivery. In any event, time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

Delivery of the Goods shall be made to the Buyer's address specified in the order.

Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.

The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller via phone, Email or post within 2 working days of delivery, if the Goods are damaged or do not comply with the order. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods. Where a claim of defect or damage is made the Seller shall be responsible for the recovery of the Goods from the Buyer. The Buyer shall be entitled to replacements if the Goods are in fact defective.

If the Buyer is dissatisfied with the Goods the Buyer will return the items to the Seller within 14 days of delivery and a refund for the pot(s) will be issued. The Buyer will be under a duty to take good care of the Goods until they have been returned. The Buyer will receive a refund of all monies paid for the Goods within 30 days of Goods being returned. Where returned Goods are found to be damaged through no fault of the Seller, the Buyer will be liable for the cost of the Goods and delivery. If an order is cancelled and the goods have not been despatched a full refund for goods and delivery charges will be made. If an order is cancelled and the goods are already in transit, the Buyer will be responsible for any carriage charges incurred.

By using our website, you consent to the collection and use of your information by us. All changes to our privacy policy will be updated on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. You can enquire about the information that you have given us by contacting us.